No matter how familiar everything might seem, when you’re such a long way from home it’s important to know what support services are available – where and who you can go to if you need help.
The most important thing to remember as an overseas student is help is always there, make sure you ask for it. If you don’t tell anyone when something’s wrong, they can’t help you to sort it out.
Quality Assurances & Protection for International Students
All Australian institutions that accept international students on to their courses must be CRICOS registered. CRICOS stands for Commonwealth Register of Institutions and Courses for Overseas Students. All institutions registered with CRICOS must comply with the requirements of the National Code of Practice, which sets out strict rules designed to protect the interests of international students studying in Australia. The Code is maintained by the Australian Government Department of Education, Science and Training, which regulates the activity of educational institutions in the international market.
All New Zealand educational institutions that accept international students on to their courses must comply with New Zealand’s Code Of Practice For The Pastoral Care Of International Students, which sets out strict rules and regulations designed to protect the interests of international students in New Zealand. The Code of Practice provides a framework for minimum standards and good practice procedures as well as a complaints procedure. The Code of Practice is administered by the New Zealand Ministry of Education.